Why should I purchase from Topnotch?

Topnotch is not some fly-by-night company. We have been in the business for years now and have built a solid reputation and gained a faithful client base that believe in our products. Our mission is to provide our clients with the best in barbecuing and outdoor entertaining. All our products have been carefully curated and our catalogues feature only those products that meet our standard.

How do you price your products?

Prices seen online are subject to change due to promotions or sales. Some products may feature seasonal sale prices but this may vary from store to store.

Do your products have warranties?

Yes, all our products come with guaranteed warranty. We stock only the best brands. Each product has its own warranty. Please check the product description or ask in store for assistance.

What if I need help assembling a product?

Our products come with manuals that instruct how to easily put the products together. Should you need extra help our staff is always on hand to assist.

Who can I contact if I need help?

For online queries please contact our service team on (02) 9725 2008, or send us an email at sales@topnotchbbq.com Customer support is available Monday to Friday from 9:00am to 4:00pm (Fridays to 2.30pm).

Ordering, Payments & Security

How do I place orders online?

Browse the topnotch.com.au site and use the “Add to Cart” button feature on the page to select the products you wish to add to the cart. When you are ready to pay, register your details and follow the ensuing commands. The checkout process is easy to follow.

How do I know that my credit card details are safe?

Topnotch.com.au employs the latest payment gateway systems which encrypt all your sensitive information when making payments. Security and privacy are of great importance to us and we take necessary measures to protect your privacy. Your credit card information is safe when making orders with Topnotch.

How will I know that my order has been placed successfully?

Once payment is complete you will be redirected to a page which will show confirmation of a successful order and payment.